Your Relaxbro is built for years of everyday wellness. Our limited warranty provides support for eligible manufacturing defects in materials and workmanship, subject to the applicable product warranty terms.
Warranty coverage may vary by product. Please refer to your product documentation, order information or applicable warranty terms for the specific coverage period.
Eligible defects in materials or workmanship arising during normal residential use may be covered under the applicable Relaxbro limited warranty.
Normal wear, cosmetic damage, misuse, accidents, improper installation, commercial use or unauthorized repairs may fall outside warranty coverage.
If something is not working as expected, contact Relaxbro support with your order information and a description of the issue so our team can review the case.
Tell us what happened and provide your order number or other proof of purchase.
Photos or a short video of the issue may help our support team identify the problem more quickly.
Once reviewed, our team will provide the appropriate next step in accordance with your applicable warranty.
Have a question about your Relaxbro or an existing order? Our support team is ready to help.
Contact SupportWarranty coverage, duration, remedies and exclusions may vary by product, purchase channel and applicable warranty documentation. The specific warranty terms supplied with your product or purchase govern in the event of any inconsistency with this overview.