Relaxbro

RelaxBro VIP Concierge & Care Membership

4.8 · 0 Reviews

$78,446.00

0130-Day Home Trial

023-Year Warranty

03White-Glove Delivery

04Secure Checkout

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Estimated delivery 3–10 days

Delivery timing and access requirements may vary by address. Final details are confirmed before dispatch.

OWNER EXPERIENCE

What it feels like to actually own one.

Earlier owner feedback, verified purchases and the questions people ask before choosing.

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PRODUCT EXPERIENCE

Technology meant to be felt, not seen.

Motion, support, acoustics, and materials — complex engineering distilled into a natural, everyday experience.

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Product details

RELAXBRO MASTER ARCHITECTURE · VIP CARE

Seamless ownership.
Elevated care.

The Relaxbro VIP Concierge & Care Membership is a bespoke service ecosystem engineered to ensure your sanctuary performs at factory precision from day one—uniting white-glove arrival, dedicated engineering support, and annual diagnostic maintenance.

THE ESSENCE

Beyond hardware perfection lies an uninterrupted journey of well-being. Built upon Relaxbro’s uncompromising commitment to craftsmanship, the VIP Concierge removes every point of mechanical friction. From precision in-home assembly and calibration to continuous priority protection, our dedicated concierge ensures absolute peace of mind throughout your wellness routine.

INSTALLATION White Glove Room-of-choice setup & full diagnostics

PROTECTION 3-Year Coverage Zero-deductible mechanical warranty

PRESERVATION Annual Tune-Up On-site recalibration & leather care

PRIORITY 48h Concierge Direct certified engineer dispatch

WHITE-GLOVE SETUP & PLACEMENT

01 · ARRIVAL ARCHITECTURE

Precision placement without the lifting.

Your sanctuary begins the moment our specialists arrive. We handle end-to-end logistics with obsessive care, ensuring seamless integration into your living space without disruption.

Scheduled room-of-choice placement with doorway and footprint inspection.
Complete multi-point unboxing, rail assembly, and cable concealment.
Comprehensive operational diagnostics and biometric scan verification.
Complete packaging debris removal and eco-friendly disposal.

02 · UNCOMPROMISING PROTECTION

Core-to-surface full system coverage.

Engineered for years of daily restorative sessions. Our extended protection covers every mechanical, pneumatic, and electronic component with zero deductible or hidden assessment fees.

High-grade 4D multi-motor mechanisms, push-rods, and gearboxes.
Full 30-airbag pneumatic matrix, manifolds, and 28 kPa silent air pumps.
TFT touch consoles, Cloud OS micro-controllers, and sensor arrays.
Direct on-site component replacement using genuine factory parts.

3-YEAR COMPREHENSIVE WARRANTY

ANNUAL DIAGNOSTIC & CALIBRATION

03 · ENDURING CRAFTSMANSHIP

Preserving mechanical precision year after year.

Like any high-precision instrument, regular calibration maintains effortless performance. A certified factory technician conducts a comprehensive annual wellness inspection in your home.

Dual HE-SL steel guide rail alignment, tensioning, and high-temp lubrication.
Acoustic testing and anti-resonance dampening calibration.
Pneumatic pressure seal and valve leakage diagnostic scan.
Maazi milk leather deep conditioning and aesthetic surface treatment.

04 · MOBILITY & PRIORITY CARE

Effortless living, wherever you relocate.

Experience an uninterrupted continuum of care. Enjoy expedited priority dispatch windows and complimentary relocation assistance if you move homes during your membership term.

Guaranteed 48-business-hour rapid response and dispatch window.
Direct channel to senior engineering specialists without call queues.
One complimentary in-city relocation disassembly and recalibration pass.
Continuous over-the-air Cloud OS updates and program enhancements.

PRIORITY DISPATCH & RELOCATION

MEMBERSHIP PRIVILEGES

The luxury of complete certainty.

Every tier of our concierge service is crafted to protect your investment and preserve the therapeutic integrity of your home wellness ritual.

01 · DEPLOYMENT

White-Glove Placement

Complete multi-floor delivery, precise unboxing, zero-wall rail positioning, and packaging removal.

02 · FULL COVERAGE

3-Year Mechanical Care

Zero out-of-pocket warranty on internal 4D drive units, steel rails, circuit motherboards, and power blocks.

03 · CALIBRATION

Annual Health Check

Annual in-home diagnostic tune-up, mechanical rail lubrication, and premium upholstery conditioning.

04 · PRIORITY LINE

Direct VIP Channel

Skip the customer queue. Direct connection to dedicated master technicians and senior product advisors.

05 · MOBILITY

Relocation Service

Moving home? One complimentary professional disassembly, transit prep, and reinstall within your city.

06 · CLOUD SYNC

Firmware Priority

Early-access algorithm iterations, wellness routine library expansion, and Cloud OS optimizations.

ACTIVATION STEPS

Simplicity in execution.

Enrolling in VIP Concierge is immediate and friction-free.

STEP 01

Immediate Activation

Add to your order alongside your chair, or activate within 30 calendar days of product delivery.

STEP 02

Concierge Outreach

Our concierge team contacts you within 24 hours to align installation timelines and personal preferences.

STEP 03

Enduring Serenity

Relax into your daily wellness routine knowing our factory-certified team is perpetually on call.

* VIP Concierge coverage applies to registered Relaxbro residential massage chair models. Relocation assistance applies to local moves within a 50 km radius of original installation address. Terms and conditions apply.